Returns & refunds

Requesting a return

Contact Nathan_rico1@outlook.com within 30 days of delivery to request a return. Include your order number, the item and your reason for returning it. For change-of-mind returns, products must be unused, in their original condition, with packaging and tags.

Please wait for return authorization and instructions before shipping anything back. Items from different brands may require different return addresses. Do not send a return to the address on the shipping label without confirmation.

Return shipping

You pay return postage for change-of-mind or sizing returns. Original shipping charges are nonrefundable unless the item is faulty, incorrect, or applicable law requires otherwise.

Damaged, faulty or incorrect items

Contact us promptly with your order number and photographs of the item and packaging. We will help arrange an appropriate resolution without additional return-shipping cost to you where the item is faulty or incorrect.

Refunds and exchanges

We will notify you after the return is received and inspected. Approved refunds are sent to the original payment method. Your bank or payment provider may take additional time to post the funds. Contact us before requesting an exchange so we can confirm availability.

This policy does not limit rights provided by applicable law.